Transparent Pricing

Simple, Transparent Pricing

Choose the plan that fits your organization. All plans include enterprise-grade security, HIPAA compliance, and dedicated support.

Starter

For small practices

$499/month
  • Up to 5 users
  • Basic queue management
  • FDCPA compliance tools
  • Payment processing
  • Standard reporting
  • Email support
  • API access
  • Custom integrations
Most Popular

Professional

For growing organizations

$999/month
  • Up to 25 users
  • Advanced queue routing
  • Real-time wallboard
  • Custom workflows
  • Advanced analytics
  • Priority support
  • API access
  • Phone support

Enterprise

For large health systems

Custom
  • Unlimited users
  • Multi-tenant architecture
  • Custom integrations
  • EMR integration (Epic, Cerner)
  • Dedicated account manager
  • 24/7 dedicated support
  • 99.9% SLA guarantee
  • Custom training & onboarding

Feature Comparison

FeaturesStarterProfessionalEnterprise
UsersUp to 5Up to 25Unlimited
Queue Management
FDCPA Compliance
Payment Processing
Real-time Wallboard
API Access
Custom Integrations
EMR Integration
SupportEmailPriority24/7 Dedicated
SLA--99.9%

All Plans Include

Enterprise Security

  • End-to-end encryption
  • Role-based access control
  • Comprehensive audit logging
  • SOC 2 Type II audit programme underway

HIPAA Compliance

  • HIPAA-compliant infrastructure
  • PHI data protection
  • Business Associate Agreement
  • Regular compliance audits

Continuous Updates

  • Regular feature releases
  • Security patches
  • Compliance updates
  • No additional costs

Frequently Asked Questions

Is there a free trial?

Yes! We offer a 14-day free trial on all plans. No credit card required. You can explore all features and see how ArkCloud RCM fits your organization.

Can I change plans later?

Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle, and we'll prorate any differences.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), ACH transfers, and wire transfers for enterprise customers. Annual plans receive a 10% discount.

Is implementation included?

Starter and Professional plans include self-service onboarding with documentation and video tutorials. Enterprise plans include dedicated implementation support, custom training, and data migration assistance.

What's included in support?

Starter plans receive email support (response within 24 hours). Professional plans get priority support with phone access (4-hour response time). Enterprise customers receive 24/7 dedicated support with a guaranteed 1-hour response time.

Are there any setup fees?

No setup fees for Starter and Professional plans. Enterprise plans may have implementation fees depending on customization requirements, which are discussed during the sales process.

Ready to Get Started?

Join healthcare organizations across the country who trust ArkCloud RCM for their revenue cycle management.